In layman’s terms, credits are nothing but the virtual balance of your SuperReceptionist plan. Based on the plan and the pack you choose, you are provided with a certain amount of credits every month to use for your account. 

Based on your usage, these credits get deducted from the main balance on every transaction. If you have pre-paid plans and your credits are consumed before the monthly cycle is over, you can purchase add-on packs for your account. 

Basic, Advanced and Premium plans come with a unique payment feature - free credits and paid credits; free credits cannot be carried forward to the next month unlike paid credits. 

Please note, you will not be able to purchase add-on packs and continue the service until the next cycle in a FreeForLife plan.