What is the use of the hot/warm/cold/closed status?
Modified on: Thu, Dec 15, 2016 at 5:25 PM
You can assign a particular lead status to your customers.
The use of lead status is to identify how interested the customer seems.
Hot: Most interested
Cold: Not interested
Closed: The lead is closed
You can also edit the lead status of a particular customer. Follow the article : Can I edit customer details? to edit the lead status.
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