Hello! Here are a few tips to follow, so you can enjoy uninterrupted services on your SuperReceptionist product.
- Ensure outgoing facility of your device is active to successfully Whitelist your number on our product
- Upload the required documents for KYC (Know Your Customer) through your panel on time
- Renew your account before the expiry date to enjoy uninterrupted services
- Log in to your SuperReceptionist account regularly to remain up to date on your account status and notifications
- Disable Call Waiting/ Divert/ Barring on the agent’s number to ensure quick response time
- You should be within a network range with No Cell Phone Signal Jammers in and around your facility
- Add Softphone and IP-based transfer/ routing as agents
Add two or more phone numbers from a multi-sim phone as agents
- Install apps like TrueCaller, Anti-virus, and Spyware
- Enable Call Recording or install Apps that intercept incoming calls on your Smartphone
- Enable AutoAnswer or Voicemail of any sort from the Operator or Self
- Avoid forwarding agent’s number to your virtual number; this will create a loop and result in call transfer failure
Please note: Roaming Network availability is subjective and does not guarantee seamless connection.