FAQ

What are the scenarios under which Missed Call solution can be used?
Missed call solutions are best used for the following purposes: Verification: Sending missed calls from phone numbers is the most efficien...
Mon, May 23, 2016 at 2:31 PM
What is Smart IVR?
Smart IVR is ideal for any company that requires one-or-two-way communication with its stakeholders or to ensure business efficiency. As a matter of fact, t...
Wed, Jan 20, 2016 at 12:14 PM
Can Smart IVR solution be integrated with my CRM?
Yes, we can integrate Smart IVR with your CRM. This is possible only if we get access to the API. We can also help you integrate it directly with Freshdesk,...
Wed, Jan 20, 2016 at 12:18 PM
Where can I look for leads that called on my virtual number?
We can provide access to real-time dashboard, where all the details can be analysed.
Wed, Jan 20, 2016 at 12:20 PM
What are the features included in Super Toll-Free Number?
There are bunch of great features like advanced analytics, whitelisting, call routing and welcome greeting available for this solution. The features can be ...
Wed, Jan 13, 2016 at 7:27 PM
How can I choose a number of my choice?
Yes, we provide virtual numbers to customers. This facility incurs additional charges.
Fri, Jan 29, 2016 at 4:04 PM
How many extensions can I have with one phone number?
A phone number can bear up to 10 extensions only i.e. 0-9
Wed, Jan 20, 2016 at 12:08 PM
Can I record calls? Do you provide an analysis dashboard?
Every call made or received is recorded for future reference. You can access the MIS table (provided by knowlarity) or integrate it with your CRM to get the...
Wed, Jan 20, 2016 at 12:16 PM