Configuring your IVR

How do I upload sound file to my SuperReceptionist number?
SuperReceptionist allows you to take customization to a whole new level! You can create your own welcome message. your own hold sound and even a ...
Tue, May 31, 2016 at 9:30 PM
How do I delete an agent from a phone rule?
You can follow these actions to delete an existing agent from your SuperReceptionist account:
Mon, May 16, 2016 at 2:05 AM
How do I configure an agent in call flow?
Here is an all-encompassing slideshow on how you can configure an agent in call flow: To learn how to activate agents before you ...
Mon, Jun 20, 2016 at 6:06 PM
How do I setup email notifications?
You can follow these actions to enable email notifications: Login to your SuperReceptionist account  Go to ‘Settings’ - Select ‘...
Tue, Feb 9, 2016 at 7:34 PM
How do I add email templates?
This is a simple video that shows you how you can add email templates to your SuperReceptionist display panel: Now that...
Sun, Sep 4, 2016 at 12:17 PM
How do I configure rules to create my IVR flow?
You can follow these actions to configure rules and create your IVR flow: Login to your SuperReceptionist account, and navigate to 'Setting...
Wed, Jan 20, 2016 at 11:48 AM
How do I add SMS templates?
You can follow these actions to add SMS templates: Login to your SuperReceptionist account  Go to 'Settings' an...
Wed, Jun 1, 2016 at 1:09 AM
How do I delete or edit email templates?
You can follow these actions to delete or edit email templates: Login to your SuperReceptionist account  Go to 'Sett...
Wed, Jun 1, 2016 at 1:12 AM
In how many languages can I play the IVR?
SuperReceptionist allows you to upload your own IVR in any language of your choice. Simply record the IVR you wish to play and upload it in the '...
Fri, Mar 10, 2017 at 3:21 PM
How do I use Programmable Extensions?
Fri, Jan 29, 2016 at 2:38 PM