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            Knowledge Base FAQ SuperReceptionist Account Settings Configuring your IVR

            In how many languages can I play the IVR?

            SuperReceptionist allows you to upload your own IVR in any language of your choice. Simply record the IVR you wish to play and upload it in the 'Sounds' section on the panel. To know more about this, please visit here.


            Knowlarity will be happy to assist you with the recording of the IVR if required. Depending on the availability of a recording artist, recording an IVR usually takes up to 2-4 working days for commonly used languages. However, for regional or non-Indian languages, procuring an artist can take longer. We try to deliver the recorded message as per defined TAT. 


            Recording of an IVR is a value-added service. Here is an overview of the plans and the applicable charges for recording requests:


                 
            IVR Recording - Plans
            Plan
            IVR Level
            Complimentary Recording bundled with the Plan (Welcome Message)**
            Recording Duration
            Additional Regional Language
            International Accent
            Basic
            Single
            Only one language available - Hindi or English is free; any regional will be paid or BU Head Approval will be required.

            80 words = 1 prompt

            Refer to Rate Card

            Charges Extra - Refer to Rate Card

            Advanced
            Multi-level + Multi-Lingual
            Hindi and English Prompt are free; 1 regional can be added on a paid basis or BU Head Approval will be required.
            Refer to Rate Card
            Premium
            Multiple
            First 2 prompts available free of cost ( any 2 from Hindi/English/Regional ); any further addition on a paid basis or BU Head Approval will be required.
            Refer to Rate Card
            SR++
            Multiple
            First 3 prompts available free of cost ( any 3 from Hindi/English/Regional ); any further addition on a paid basis or BU Head Approval will be required.
            Refer to Rate Card











            Rate Card - IVR Recording

            Standard Regional Languages
            Female Voice – per prompt in INR
            Timeline
            Male Voice – per prompt in INR
            Timeline
            Marathi
            1,000.00
            3 working days
            1,000.00
            3 working days
            Kannada
            1,000.00
            3 working days
            1,000.00
            3 working days
            Telugu
            1,000.00
            3 working days
            1,000.00
            3 working days
            Tamil
            1,000.00
            3 working days
            1,000.00
            3 working days
            Malayalam
            1,000.00
            3 working days
            1,000.00
            3 working days





            Additional Regional Languages
            Female Voice – per prompt in INR
            Timeline
            Male Voice – per prompt in INR
            Timeline
            Punjabi
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Bengali
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Urdu
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Bhojpuri
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Assamese
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Haryanavi
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Gujrati
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Rajasthani
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Oriya
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Himachali
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Gharwali
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Kashmiri
            1,000.00
            3 working days
            1,000.00
            2-4 working days 
            Chhattisgarhi
            1,000.00
            3 working days
            1,000.00
            2-4 working days 





            Additional Languages Cost
            1,000.00
            3 working days
            1,000.00
            2-4 working days
            Only Standard Artist English & Hindi each
            200.00
            2-3 working days1,000.00
            2-4 working days
            -
            -
            -
            -
            -
            International Languages
            30 Rupees per word
            7 working days*
            30 Rupees per word
            7 working days*




            To check the rates for recording in different international languages and accents, please contact us at 1800-419-0333 or write to us at support@knowlarity.com

            Word Count Link: https://wordcounter.net/


            Updated: 27 Nov 2018 05:07 AM
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