Types of Campaign:
Promotional: A 'Promotional call' is a call where the caller has an intention to promote a product or a service. A call is marked as promotional if it has any content that promotes that company product or service. Also, Promotional calls can be made only from 9AM to 9PM on all days including Sundays.
Transactional: These kinds of call are those which are necessary for the user! In ordinary language it is also termed as Service messages. These calls include the messages which are only passed because the client or user needs that particular message & which do not contain any promotion or marketing. They are purely informatory message.